Frequently Asked Questions

Most residential septic tanks should be pumped every three to five years. Larger households, garbage-disposal use, and heavy water usage may require more frequent pumping.

Common warning signs include slow drains, gurgling plumbing, sewage odors, wet areas near the tank or drainfield, and sewage backing up into the home. Routine pumping can help prevent these problems.

Pricing depends on tank size, accessibility, location, and whether additional digging or locating is required. Contact Superior Vac & Septic for current pricing and scheduling.

No. If the tank location is unknown, we have professional locating equipment including sewer cameras and electronic locators to help pinpoint the tank and access lids.

Yes. We can expose the access lids when necessary. The amount of digging required depends on the tank’s location and burial depth.

We locate and uncover the tank, pump out the liquid and solids, and observe the tank’s visible condition. We can also identify obvious concerns with components such as baffles, lids, or the liquid level.

Avoid flushing wipes, even those labeled “flushable”, grease, cooking oil, feminine hygiene products, paper towels, chemicals, medications, and other non-biodegradable materials. Only human waste and septic-safe toilet paper should be flushed.

In most cases, septic additives are unnecessary. A properly used and maintained septic system naturally contains the bacteria needed to function.

The septic tank separates and holds solids, while wastewater flows into the drainfield for treatment and absorption into the soil. Both components must function properly for the system to work.

Yes. We provide septic repairs, drainfield replacements, and complete system installations. We evaluate the site and recommend an appropriate solution based on the existing system, available space, soil conditions, and applicable requirements.

Yes. Superior Vac & Septic installs complete residential septic systems, including tanks, distribution components, drainfields, and risers when included in the project scope. Installations are completed in accordance with applicable SCDES regulations.

Yes. We provide professional septic inspections for buyers, sellers, homeowners, and real-estate professionals. Inspection findings can be documented in a clear written report.

Yes, pumping allows the tank’s interior and components to be observed.

No. Vehicles, heavy equipment, sheds, pools, patios, and other structures should be kept off the septic tank and drainfield. Excess weight can damage pipes, tanks, and drainfield components or compact the soil.

Yes. Roots can enter damaged pipes, grow around system components, restrict flow, and interfere with a drainfield. Avoid planting large trees near the septic system.

Yes. Risers bring septic tank access closer to grade level, making future pumping and maintenance easier and reducing the amount of digging required.

Yes. In addition to residential septic service, we provide commercial vacuum-truck services, grease-trap pumping, lift-station cleaning, and other nonhazardous wastewater services.

Superior Vac & Septic serves Kershaw County and surrounding counties. Contact us to confirm service availability at your address.

Availability varies depending on scheduling and location. If you are experiencing a sewage backup or another urgent issue, call us as soon as possible so we can determine how quickly we can help.